advanced /ədˈvɑːnst/
(adj) having the most modern and recently developed ideas, methods, etc.
Example: Since the hotel installed an advanced computer system, all operations have been functioning more smoothly

chain /tʃeɪn/
(n) a group of stores or hotels owned by the same company
Example: Budget-priced hotel chains have made a huge impact in the industry

check in
check in /tʃek – ɪn/
(v) to register at a hotel
Example: Do you know your check-in time ?

confirm /kənˈfɜːm/
(v) to state or show that something is definitely true or correct,
Example: Please write to confirm your reservation

expect /ɪkˈspekt/
(v) to think or believe that something will happen
Example: You can expect a clean room when you check in at a hotel

housekeeper /ˈhaʊskiːpə(r)/
(n) a person, usually a woman, whose job is to manage the shopping, cooking, cleaning, etc. in a house or an institution
Example: Eloise's first job at the hotel was as a housekeeper and now she is the manager

notify /ˈnəʊtɪfaɪ/
(v) to formally or officially tell someone about something
Example: They notified the hotel that they had been delayed in traffic and would be arriving late.

preclude /prɪˈkluːd/
(v) to prevent something from happening or someone from doing something; to make something impossible
Example: The horrible rainstorm precluded us from traveling any further.

quote /kwəʊt/
(v, n) to repeat the exact words that another person has said or written
Example: We were quoted a price of $89 for the room for one night

rate /reɪt/
(n) a measurement of the speed at which something happens
Example: The sign in the lobby lists the seasonal rates

reservation /ˌrezəˈveɪʃn/
(n) an arrangement for a seat on a plane or train, a room in a hotel, etc. to be kept for you
Example: I know I made a reservation for tonight, but the hotel staff has no record of it in the system

service /ˈsɜːvɪs/
(n) useful function
Example: The food was good but the service was very slow.