refund /ˈriːfʌnd/ (noun) a sum of money that is paid back to you, especially because you paid too much or because you returned goods to a shop Example: With the tax refund, we bought two plane tickets
note /nəʊt/ (noun) a short piece of writing to help you remember something Example: You need to take note.
guarantee /ˌɡærənˈtiː/ (verb) to promise to do something; to promise something will happen Example: He gave me a guarantee that it would never happen again.
Invite sb to do sth /ɪnˈvaɪt/ (verb) Example: I was wondering if I should invite him to stay at our place.
Join sb/sth /ʤɔɪn/ (verb) Example: I don't have time for a drink now, but I'll join you later.
Postpone sth /pəʊstˈpəʊn/ (verb) Example: The negotiations have been postponed indefinitely.
Attend sth /əˈtɛnd/ (verb) Example: I don't think there's any need for all of us to attend the meeting.
Participate in sth /pɑːˈtɪsɪpeɪt/ (verb) Example: We want to encourage members to participate in the running of the club.
Apologize (to sb) for doing sth /əˈpɒləʤaɪz/ (verb) Example: We apologize for any inconvenience caused.
Reschedule sth /ˌriːˈʃɛdjuːl/ (verb) Example: I rescheduled my doctor’s appointment for later in the week.
Host sth /həʊst/ (verb) Example: The organization will host a conference about how to cut corporate crime.
reimbursement /ˌriːɪmˈbɜːrsmənt/ (noun) the act of paying back money to somebody which they have spent or lost; the amount that is paid back Example: This is John Taylor from Accounting and I'm calling about the reimbursement request you made yesterday.
Give sb a call /gɪv/ /ə/ /kɔːl/ (verb) Example: Please give me a call and let me know if you can send it to me by either e-mail or fax.
Have inquiry about sth /hæv/ /ɪnˈkwaɪəri/ (verb) Example: If you have any inquiries about this, you are encouraged to come by my office.
Make sure /meɪk/ /ʃʊə/ (verb) Example: Please make sure that food and drinks are not brought in the conference room.
Upon sb’s request /əˈpɒn/ /rɪˈkwɛst/ (adjective) Example: Our experienced staff are ready to help you book hotels, cars upon your request.
Do sb a favor /duː/ /ə/ /ˈfeɪvə/ (verb) Example: I'd like you to do me a favor.
Go up /gəʊ/ /ʌp/ (phrasal verb) if the price of something, the temperature, etc. goes up , it becomes higher Example: The president has expected the sales of both models to go up drastically.
Negotiate with sb /nɪˈgəʊʃɪeɪt/ (verb) Example: Can we negotiate with the owner of the house?
Inclusive /ɪnˈkluːsɪv/ (adjective) having the total cost, or the cost of something that is mentioned, contained in the price Example: All of our prices are inclusive of tax and service fees.
Exclusive /ɪkˈskluːsɪv/ (adjective) only to be used by one particular person or group; only given to one particular person or group Example: Prices shown are Tax exclusive.
Out-of-stock /aʊt/-/ɒv/-/stɒk/ (adjective) Example: Unfortunately, we are out- of-stock of the black iPhones, but we do have it in gold.
Remind sb to do sth/ of sth /ˈrɪmaɪnd/ (verb) Example: We would like to remind all our guests to leave their keys at reception before they depart.
Suppose to do sth /səˈpəʊz/ (verb) Example: You are supposed to come to our clinic at 2 p.m. on Friday.
Make adjustments /meɪk/ /əˈʤʌstmənts/ (verb) Example: If you want to make any adjustments, please call me back as soon as possible.
under renovation /ˈʌndə/ /ˌrɛnəʊˈveɪʃən/ (adjective) Example: As you probably know, our cafeteria will be under renovation starting tomorrow and the work won't be finished until the end of next week.
Upcoming event /ˌʌpˈkʌmɪŋ/ /ɪˈvɛnt/ (noun) Example: I need to remind you of an upcoming event prior 10 the beginning of our meeting.